Resources & FAQ

Fees & Insurance

Stellar Home Health is contracted with many insurance plans including AHCCCS – Division of Developmental Disabilities and Blue Cross Blue Shield of Arizona. Please contact our office for assistance with insurance and a complete list of accepted plans.

Private Pay

Stellar Home Health accepts all forms of payment for services. Contact our office to arrange service and learn about payment options to make needed services affordable.

FAQ

What services do you provide for individuals with developmental disabilities?

We offer a variety of services, including physical therapy, occupational therapy, speech therapy, feeding therapy, and personal caregiving support, all tailored to meet the unique needs of clients.

How often will services be provided?

The frequency and duration of services will depend on the individual’s needs and the approved service plan. We can adjust the schedule as necessary to best support your loved one.

How do you create individualized care plans?

Each care plan is developed through a comprehensive assessment of the client’s needs, strengths, and goals. We collaborate with families to ensure the plan reflects their expectations and priorities.

Can family members be involved in therapy sessions?

Absolutely! Family involvement is encouraged. We believe that including family members in sessions enhances the learning process and supports skill development.

What should I expect during the first session?

During the first session, our therapist will conduct a thorough assessment, discuss goals and concerns, and develop a tailored care plan. It’s helpful to have any relevant medical records and information ready.

How do I get started with your services?

To get started, simply reach out to us for an initial evaluation. We will discuss your loved one’s needs, answer any questions, and guide you through the onboarding process.

Is in-home therapy covered by primary insurance?

Many insurance plans do cover in-home therapy services for individuals with developmental disabilities. We recommend checking with your insurance provider for specific coverage details, and we can assist with this process.

Is in-home therapy covered by Division of Developmental Disabilities (DDD)?

In-home therapy services can be covered by the Division of Developmental Disabilities (DDD) depending on the specific individual’s eligibility. Coverage often includes various therapeutic services as part of a comprehensive care plan.  To determine if in-home therapy is covered, it’s best to contact your local DDD office or Support Coordinator. They can provide specific information about coverage options and eligibility criteria.

Is in-home care covered by the DDD?

Yes, many in-home HCBS services are covered by the DDD. Coverage may vary based on individual eligibility and specific services, so it’s important to check with your local DDD office.

What qualifications do your therapists have?

All our therapists are licensed and experienced professionals with specialized training in their respective fields. They undergo continuous education to stay current with best practices.

Are your staff trained to work with individuals with developmental disabilities?

Yes, all our caregivers and therapists are trained and experienced in providing care and support specifically for individuals with developmental disabilities, ensuring compassionate and effective service.

Are In-Home Home and Community-Based Services (HCBS) covered by primary insurance?

In-home Home and Community-Based Services (HCBS) are typically not covered by primary insurance. However, we do offer private pay options to ensure that you can access the care and support you need.  Here are some key points:

Insurance Limitations: Most primary insurance plans do not cover in-home HCBS, as they are often classified under long-term care, which is not included in standard coverage.

Private Pay Options: We provide flexible private pay options that can be tailored to your needs, allowing you to receive the necessary services without insurance restrictions.

Customizable Services: Our private pay model allows for a wide range of services, including personal care, therapy, and support for daily living activities.

Get in Touch

Ready to learn more about how we can help? Contact us today to schedule a evaluation or to discuss how our services can support your family’s needs. Let us show you the Stellar Home Health difference.

Stellar Home Health:
Where Care Feels Like Home